Privacy Policy

Your privacy is our priority. Learn how we protect and handle your data.

Last updated: December 2024

Data Protection

We use industry-standard encryption and security measures

Transparency

Clear information about what data we collect and why

Your Control

You control your data with rights to access, modify, and delete

Information We Collect

Account Information

When you create an account, we collect your email address, name, and authentication information. This data is necessary for account creation and service access.

Translation Files

We temporarily store your uploaded JSON files to perform translations. Files are encrypted at rest and automatically deleted after 30 days unless you choose to keep them.

API Keys

Your OpenAI API keys are encrypted using AES-256 encryption before storage. We never log or access the content of your API keys beyond using them for translation requests.

Usage Data

We collect basic usage statistics like number of translations, file sizes, and API response times to improve our service. This data is anonymized and aggregated.

How We Use Your Information

• Provide and maintain our translation service
• Process your translation requests using your OpenAI API key
• Send you important service updates and security notifications
• Improve our service through anonymized usage analytics
• Provide customer support when you contact us
• Ensure service security and prevent abuse

Data Sharing and Third Parties

OpenAI

Your translation content is sent to OpenAI for processing using your API key. This is essential for our service function. OpenAI's privacy policy governs their handling of this data.

Service Providers

We use trusted third-party services for hosting, analytics, and customer support. These providers are bound by strict data protection agreements.

Legal Requirements

We may disclose information if required by law, legal process, or to protect the rights and safety of our users and service.

Data Security

We implement comprehensive security measures to protect your data:

• AES-256 encryption for sensitive data at rest
• TLS 1.2+ encryption for all data in transit
• Regular security audits and penetration testing
• Access controls and monitoring for our systems
• Secure data centers with physical security measures
• Regular backup and disaster recovery procedures

Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a standard format
• Objection: Object to certain data processing activities
• Restriction: Request limitation of data processing

To exercise these rights, contact us at privacy@locsy.ai or through your account settings.

Cookies and Tracking

We use minimal cookies and tracking technologies:

• Essential cookies: Required for authentication and security
• Analytics: Anonymized usage data to improve our service
• Preferences: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@locsy.ai

Address: 123 Tech Street, San Francisco, CA 94102, United States